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Communication Butler University identified weaknesses in the existing campus communication systems. Arguments for the Centrex system were that users found the system reliability to be beneficial. Once employees have a system that meets their current needs, some are reluctant to go embrace the next step to enhancing job capabilities.
Various problems were associated with the existing system but it was not without failure. For no other reason than advances in technology, the current analog system had become outdated and hard to Voip at butler university.
Moving lines was labor intensive with student and administrative shifts. A large amount of administrative time was spent reconciling the current billing system each month showing that again unnecessary labor was a hindrance to efficiency.
A major concern was regarding the voice quality of VoIP technology.
An efficient and flexible integrated emergency notification system was required to remedy this concern. Campus administration also feared virus attacks that commonly affected data networks.
Unified communications is a term used to describe a system that integrates call and data communication applications that are interactive and collaborative with real-time and transactional capabilities.
Butler hired the Dietrich Lockard Group, a telecommunications-consulting firm, to address the primary issues and needs of the university and to recommend a unified communications solution. To pinpoint the real needs of the university, Dietrich formed an advisory group comprised of administrative staff from a variety of departments around campus who required a high-level of data usage and accuracy from the system.
Those departments were admissions, financial services, student life, facilities management, the libraries, and department faculty. The advisory group and technical staff were taught about VoIP and steps that can be taken to mitigate its risks. The strategic plan involving integrating these five goals: The options presented to Butler were to continue with the existing systems and make no changes.
Many people find the system reliable. Another solutions would be to continue upgrading the existing system and equipment. Although expensive, IT staff was familiar with the system and, while difficult, upgrades were possible — at least in the near future.
Along that line of thinking, an alternative is to continue with the existing system and integrate and independent VoIP for a few selected offices. This would allow Butler to make a small-scale technology change without compromising the entire communications network.
The last and most expensive option is to acquire a new in-house PBX system for unified communications. The concern with this option is if Butler were to invest in a new PBX system would it have a limited life?In order to broaden access to information outside the library's walls, the great majority of resources provided by Butler University Libraries are online or electronic resources linked through this site.
Access to almost all our online research resources is provided through IP authentication, meaning access should be seamless and invisible when on-campus, even when bypassing the library's website. Employee News; How to Check Your Pay Stub and Leave Balances Online; How to Update Your Personal Information Online; Most Requested; New Teacher Summer.
Hi! How can we help? Here you'll find answers to our most frequently asked questions If you can’t find the answer you’re looking for, feel free to contact us directly. VoIP at Butler University Butler University identified weaknesses in the existing campus communication systems.
Chief Information Office (CIO) Scott Kincaid’s identified the need to upgrade or replace the Centrex system as Butler student enrollment and administrative data communication needs had outgrown its usefulness.
Butler University identified weaknesses in the existing campus communication systems. Chief Information Office (CIO) Scott Kincaid’s identified the need to upgrade or replace the Centrex system as Butler student enrollment and administrative data communication needs had outgrown its usefulness.
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